Yes, the Polk County Clerk’s Office uses PIER (Public Information & Electronic Records) to manage all public records requests.

No, there is no fee associated with registering for PIER. However, if you are requesting copies there could be a fee.

Please contact our Help Desk: Email HelpDeskClerk@polk-county.net or Telephone (863) 534-4545

Minimum system requirements: A personal computer, tablet or smart phone with a current Operating System and modern browser such as the latest version of Chrome, Firefox, Opera, Safari or Internet Explorer. To maximize the privacy of your information and provide a consistent visual presentation, a relatively current and capable web browser is required. For example, the browser must support JavaScript™, cookies, and SSL.

The Florida Supreme Court has determined the appropriate level of access for each category of user. These access levels are in accordance with legal statutes or rules of procedure that protect confidential information. The clerk is required to comply with these access levels and uses certain security protocols to protect confidential information and documents.

It’s important to note that victims are not considered parties on a case. Some cases may be confidential, sealed, or not available due to the nature of the offense. You may be required to come in to the Clerk’s Office to get access to those records. Make your request through the PIER application and a staff member will contact you if there are any questions.

No. Unless stated otherwise under the Florida Supreme Court Administrative Order, we are required to protect confidential information, such as account information and social security numbers, and therefore only redacted documents are available to the public.

You must submit your request in writing through PIER and pay the required fees if applicable.

Case data availability is based on court type. Some case information is available from the mid-1960’s to present. Images associated with these cases may not be available if the case has met retention guidelines.

If you need legal advice regarding your case, contact your attorney. If you have questions regarding case information and are not able to find that information on Public Records Online (PRO) or Public Information Electronic Records (PIER), you will need to contact our offices directly at (863) 534-4000.

It could be for any of the following reasons: the information may have been destroyed if it had met retention; it may be exempt from view due to the nature of the case; it could have been sealed or expunged by court order; or it may not have taken place in this county.

All requests are handled in the order they are received. Once a staff member begins to work on your request you will be contacted by email and/or phone with the costs and/or any questions we may have to complete your request.

Once you submit your request through PIER, you will receive a tracking number and a staff member should contact you by email and/or phone within 24 hours (3-business days) with any questions and/or applicable fees depending on the request.

Copies are $1.00 per page plus an additional $2.00 for certification if requested.

Florida Supreme Court Administrative Order 16-14, which defines the specific rules and statutes we are required to comply with. For more information on public access to court records, review Florida Statutes 119.07145 and Florida Rules of Judicial Administration 2.420.

Please contact our Help Desk: Email HelpDeskClerk@polk-county.net or Telephone (863) 534-4545

Confidential Case - Certain cases are made confidential by statute or court order, so they are only able to be requested by certain parties. Some cases are confidential until certain events occur, due to safety concerns for involved parties.

Restricted Document - Not viewable as defined by Florida Statutes and Rules of Procedure.

Sealed Case - A case that is sealed by court order.

Retention - The lifecycle of a court record according to Rule 1B-24.003 of the Florida Administrative Code and the retention schedules established by the State Library and Archives of Florida.